I got rid of the 4 old ANSI psts but it didn't help.
One is 146,000 and the others are under 35,000 kb. I have 7 email accounts (IMAP) going to osts. The file containing all the psts is 15 GB total. It doesn't happen initially, then it seems to happen all the time will all the accounts.įree space on my laptop is 369GB (used is 533GB) It doesn't let me enter my 365 home account. If you have feedback for TechNet Subscriber Support, contact support and recovery assistant only seems to work with work or school accounts. Please remember to mark the replies as answers if they help.
#OUTLOOK CRASHES WHEN OPENING ACT SERIES#
It will run a series of diagnostic tests on your computer and help you set up a new profile, or resolve other issues.Īny news in your side, please feel free to let us know.
Use the Support and Recovery Assistant for Office 365 tool. Use this new profile and confirm if the issue can be fixed. Set "When starting Microsoft Outlook, use this profile: Prompt for a profile to be used". Then setup this problematic account in new profile. To create a new profile, go to Control Panel > Mail > Show Profiles > Add, I suggest we can create one new profile with one specific account for a test, click the links in the account using new profile and confirm if the issue can be reproduced. Make sure you have installed latest updates for Office and Windows. What's your computer disk space size and all OST and PST file size?. Does the crash issue happens when clicking every links in emails saved for every accounts?. If that is the case, I would like to know the following things for further troubleshooting: And the crash issue occurred when clicking the links within an email item. I notice that there are 5 email accounts configured in Outlook at the same time.
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